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Reference Links

Key references for the Abhavtech CUCM to Webex Calling migration project.

Cisco & Webex Documentation

Resource URL
Webex Calling Admin Guide https://help.webex.com/en-us/article/n2t1rew
Control Hub Admin Guide https://help.webex.com/en-us/article/nj87o2g
Webex Calling Network Requirements https://help.webex.com/en-us/article/WBX000028782
Webex Port Reference (b2exve) https://help.webex.com/article/b2exve
Local Gateway Configuration Guide https://help.webex.com/en-us/article/jr46b3
Webex Calling Survivability Gateway https://help.webex.com/en-us/article/n8e4e2b
Webex App Downloads https://www.webex.com/downloads.html
Webex Status Page https://status.webex.com
Control Hub Portal https://admin.webex.com
Cisco TAC Support https://support.cisco.com

Webex Calling Alerting & Analytics

Resource URL
Alerts Center https://help.webex.com/article/ni3wlvw
Analytics Dashboard https://help.webex.com/article/nkgc89t
Troubleshooting Guide https://help.webex.com/article/n2wfv0j

Identity & Directory

Resource URL
Webex Identity Broker https://idbroker.webex.com
SCIM Provisioning API https://webexapis.com/identity/scim/v2/
Webex Calling API Reference https://developer.webex.com/docs/api/v1/calling

India Regulatory

Resource URL
India DoT (Department of Telecom) https://dot.gov.in
TRAI (Telecom Regulatory Authority) https://trai.gov.in
NCPR / DNC Registry https://www.nccptrai.gov.in

EMEA Compliance

Resource URL
EU GDPR Information Portal https://gdpr.eu
UK ICO GDPR Guidance https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources
BSI C5 Cloud Criteria (Germany) https://www.bsi.bund.de/EN/Themen/CloudComputing/C5
Cisco Trust Portal https://trustportal.cisco.com

Project Internal Cross-References

Chapter Topic
Chapter 2 -- Webex Calling Design Architecture, dial plan, PSTN, features, coexistence
Chapter 4 -- Compliance & Security India DoT/TRAI, EMEA GDPR, recording consent
Chapter 5 -- DNS & Network DNS, firewall, QoS, connectivity
Chapter 6 -- Implementation Control Hub setup, PSTN config, templates
Chapter 7 -- Migration Execution Cutover runbooks, validation, rollback
Feature Gap Bridge CUCM features without direct Webex equivalent
Appendix H: Configuration Templates LGW CUBE, Zone/Edge, dial plan templates
Appendix K: CUCM-Webex Master Checklist Complete pre/during/post migration checklist